Harshal Dholakia

Leads product strategy, development, and cross-functional collaboration, driving innovation and market success for a dynamic technology company.

• Owned and executed comprehensive product strategy and vision, leveraging internal and external analysis to define roadmaps and manage prioritization, balancing customer needs with operational efficiency.
• Streamlined product development workflows by implementing CI/CD practices, successfully reducing release timelines by 50% and accelerating time-to-market for new features.
• Led a 15-member cross-functional team, fostering strong stakeholder relationships and overseeing product development from inception to implementation, ensuring alignment with strategic objectives.
• Initiated and implemented a competitor analysis framework that informed key business strategies, enhancing market positioning and driving competitive advantage.
• Developed and deployed Google Analytics dashboards, identifying critical product features correlated with customer attrition, enabling data-driven retention strategies.

Managed product goals and milestones, enhancing customer experience and optimizing project delivery within a fast-paced environment.

• Improved project delivery metrics by 25% by leading weekly scrum/sprint planning and retrospectives, fostering team dynamics and boosting employee morale.
• Enhanced product efficiency by developing streamlined guidelines for internal and external product representatives, improving review and approval processes with senior leadership.
• Mentored a team of 12 product development professionals, fostering best practices and contributing to their skill enhancement.
• Successfully led the development, testing, and launch of multiple new products and services, consistently meeting all deadlines and budget constraints.

Managed the entire product lifecycle, from conception to release, and drove product adoption through strategic cross-functional collaboration.

• Orchestrated the complete product lifecycle, from initial conception and design through to successful market release, ensuring alignment with strategic goals.
• Collaborated effectively with sales and marketing teams to develop and execute strategies that significantly increased product adoption rates.
• Maximized product benefits by leveraging financial, technical, and operational resources through robust cross-functional stakeholder collaboration.
• Defined and tracked key product metrics, providing comprehensive reports to stakeholders to measure progress and success, informing strategic adjustments.
• Successfully introduced the Scrum framework across the organization, training five software engineering teams on Agile best practices and core Scrum values, improving team efficiency and project delivery.

Contributed to product vision and strategy, focusing on data-driven decision-making and timely product delivery.

• Collaborated with stakeholders to define and refine product vision and strategy, ensuring alignment with overarching company goals and market demands.
• Managed and maintained product roadmaps, ensuring timely and high-quality delivery of features and products in alignment with strategic objectives.
• Leveraged comprehensive data analysis and customer feedback to identify key market trends, enabling data-driven product decisions that enhanced user experience and product performance.
• Conducted thorough market analysis and competitive research to maintain a leading edge on industry trends, informing product positioning and feature development.

Prioritized feature planning and enhanced customer satisfaction through agile methodologies and data-driven product development.

• Utilized Agile methodologies to conduct thorough product roadmapping exercises, effectively prioritizing feature planning and optimizing development cycles.
• Conducted in-depth research and analysis of customer problems, trends, and opportunities, leading to the development of features that directly addressed user needs.
• Monitored customer feedback and product reviews rigorously, informing product development decisions and significantly improving overall customer satisfaction.
• Collaborated seamlessly with multiple internal teams to ensure on-schedule product delivery with minimal bugs or defects, maintaining high quality standards.

Translated business needs into functional requirements and supported implementation processes to enhance project success.

• Authored comprehensive business requirements documentation and functional specifications, ensuring clear communication between stakeholders and development teams.
• Actively participated in the implementation, design, setup, and review processes for various projects, contributing to successful system deployments.
• Consulted with project stakeholders to thoroughly understand complex business problems and translate them into precise functional requirements, facilitating effective technical solutions.